Important contact information:

  • Service Bureau: GCC 210, x4260
  • Cory Rabe, Computer Facilities Supervisor, GCC 204, x2859
  • Dave Lennie, Director of Instructional Technology, GCC 105, x3641

Or, you may submit a trouble ticket directly into our tracking system by filling out the form below.

Your Name (required)

Your Email (required - a copy of this ticket will be sent to you)

Select the location(s) of the problem (use Command [Mac] or Control [Windows] to select multiple items):

Course number (e.g. IM113-03). This is optional but providing it may help us narrow down the problem.

Problem summary (describe the issue in a short sentence)

Problem detail

Please provide as much detail as you can. For software/operating system issues, make sure you report both the software version and operating system version you are running on your laptop. For labs with machines, report the machine name (you can find it on the top edge of the machine).

You may also upload a screenshot (JPG, PNG, GIF or BMP only). To take a screenshot on a Mac, press Shift-Command-3; the file will be saved onto your desktop. To take a screenshot on Windows, press the Printscreen key, open Paint, press Control-V to paste in the image, and save it.